Frequently Asked Questions

Logistics and Scope of Care

Where do you operate?

We are located in Pasco, Washington and we visit homes in the Tri-Cities and surrounding areas. Our base service includes travel to locations in Pasco, Kennewick, Richland, West Richland, and Burbank. Outside of these cities, additional travel fees may apply—please contact us if you’d like a quote.

When can appointments be scheduled?

The normal bookings window is weekdays 9:00 am to 5:00 pm. We are closed for certain holidays. (To see availabilities for specific dates, visit the Book a Home Visit page.) Appointments outside of the normal bookings window may be possible—please contact us if special arrangements are needed (additional fees may apply).

Which animals do you work with?

We primarily work with cats and dogs. We may be able to work with small animals of other species as well, but please check with us before scheduling an appointment.

Who can authorize euthanasia?

Only the owner of the pet or the owner’s duly authorized agent.

What does this service cost?

The euthanasia procedure itself is $300. If cremation is selected, costs range $100-200 for Non-Return cremation or $175-325 for Ashes Returned cremation (varies with size of pet). Ashes Returned cremation includes in-person delivery or mailing.

Can you administer euthanasia drugs orally?

The drugs used for pet euthanasia must be injected intravenously.

Can an aggressive pet be euthanized?

Yes, but special precautions may be needed. Please contact us before scheduling so we can work out those details. Bear in mind that state law prohibits euthanasia of an animal that has bitten a person in the 10 days preceding the procedure.

What kind of records are kept regarding the euthanasia?

Our authorization form also functions as a medical record and will be kept on file for a minimum of 5 years. Copies will be available upon request.

Preparing for Home Euthanasia

Where should the euthanasia be performed?

We want to make your pet’s passing as peaceful and gentle as possible. You choose where you share your final moments together—whether that’s at home, surrounded by familiar comforts, or in a favorite spot outdoors. A relatively calm, quiet environment is a good idea. Having your pet’s favorite toys, bed, or blanket nearby may help soothe them.

Is it okay to feed my pet before the euthanasia procedure?

It’s best to avoid a large meal, but favorite treats are a great idea.

What happens during the appointment?

Upon arrival, we introduce ourselves to you and your pet, take a brief assessment, and gather essential details for the medical record, including confirming the setting for the procedure. We then assist with completing the authorization form and handling payment. Once everything is in place, we make final preparations, which may include drawing up the medication, positioning your pet, and shaving a small area if needed. The injections are then administered with care and we closely monitor your pet until they have peacefully passed. It’s natural to want some time with your pet afterward, and we encourage you to take as long as you need. When you’re ready, if cremation has been chosen, we will gently collect your pet’s remains. We will prepare a ClayPaw keepsake before departing.

What does the euthanasia itself look like? What should I expect?

First, a sedative will be given to help your pet relax. You'll have a few moments together before a final injection is administered (intravenously in a limb), allowing them to pass peacefully. After the injection, it’s normal for the pet to take a few deep breaths or for the bladder to release—these are natural parts of the process. Passing does not occur instantly after the injection; it may take a few moments for the heart to stop.
People are sometimes surprised by how quickly this process unfolds. You may find it comforting to stroke your pet or speak softly to them when the injection is given and for a little while following.

Can I take photos or video of the procedure?

It’s okay to do this immediately before or after, but we kindly ask that you refrain from recording the actual procedure.

Is it advisable to let other pets or children watch the procedure?

This is a personal choice. For some, viewing the procedure can help bring closure. But others may feel uncomfortable. We think it’s important consider the options ahead of time and have a plan in place before the appointment. It may help to discuss these details with people close to you.

Do I have to watch the euthanasia procedure?

We want you to be comfortable throughout our visit. It’s up to you whether or not you’re present for the procedure. Either way, we will respect your decision and your privacy.

Can I stay with my pet's body after the euthanasia procedure?

Yes, please take all the time you need. If cremation has been authorized, we will move your pet to our vehicle in a blanket or on a stretcher for transport.

Remains and Aftercare

What happens to my pet’s remains?

It’s your choice—the remains can be left with you, or we can take them away for cremation. Home burial may be an option for some pet owners (please check local ordinances beforehand).

How does cremation work?

We offer two options for cremation: Non-Return and Ashes Returned. If you choose cremation with Ashes Returned, we will deliver the ashes to you (either in-person or by mail) within three weeks.

If I opt for "Ashes Returned" what, exactly, will I receive?

The ashes are provided in a rectangular tin about 4-6 inches tall, depending on the size of the pet. The ashes are contained in a sealed plastic bag inside the tin and are accompanied by a numbered metal tag. It is normal for the ashes to contain small fragments of bone.

Do you have any recommendations for memorials or keepsakes?

It’s a personal choice, and everybody’s different. Some pet owners might keep a lock of hair or a few whiskers. Some folks don’t keep anything and that’s okay too. We provide a complimentary ClayPaw impression with each service (additional paw prints, if desired, can be made for $6 each).